Consumer Protection

News Release | Florida PIRG | Consumer Protection

Groups Urge Lawmakers to Support a Broadband Plan that Serves the Public Good

Our report, A Public Interest Internet Agenda offers lawmakers broadband policy solutions that are tied to the common good and our prosperity. Connecting every citizen to the Internet at broadband speed is the key to economic development, improved healthcare and education, energy efficiency, robust democracy and open government

Report | Florida PIRG Education Fund | Consumer Protection

A Public Interest Internet Agenda

Broadband access is crucial to economic, educational and democratic participation in Florida and it’s critical that government make consumer friendly choices that empower communities while bringing access to every corner of the state. Without consumer protective policies to guide them, the handful of corporations that sell broadband have done so at runaway rates, with poor service and have even avoided serving broadband to many of our most vulnerable communities.

News Release | Florida PIRG | Consumer Protection

Statement by Brad Ashwell in Response to Gov. Crist’s Veto of SB 1171 - A Bill Designed to Eliminate Insurance Rate Regulation

“Today Governor Crist sided with consumers by standing up to the insurance industry and vetoing legislation that would have allowed the largest companies to charge excessive rates without any state oversight.”

Report | Florida PIRG Education Fund | Consumer Protection

Trouble in Toyland, 23rd Annual Toy Safety Report

The 2008 Trouble in Toyland report is the 23rd annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. We visited numerous toy stores and other retailers to find potentially dangerous toys and identify trends in toy safety. This year, we focused specifically on toys that contain lead and phthalates in our research. 

News Release | Florida PIRG Education Fund | Consumer Protection

Florida PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the 23rd annual toy safety survey released today by the Florida Public Interest Research Group (Florida PIRG). The group also warned that the Consumer Product Safety Commission (CPSC) is taking actions to delay one of the new law’s toxic toy protections indefinitely.

News Release | Florida PIRG | Consumer Protection

Consumer Groups Applaud House Passage of Strong Product Safety Bill; Urge Senate to Pass Reform Measure this Week

Today, consumer, public interest and scientific groups applaud the U.S. House of Representatives for passing strong product safety reform legislation that would overhaul the Consumer Product Safety Commission (CPSC).

Report | Florida PIRG | Consumer Protection

Total Recall: The Need for CPCS Reform Now

The year 2007 was called the year of the recall. But in 2008, recalls are up, according to Consumer Product Safety Commission (CPSC) data. Already, as these data show, more toys and children’s products have been recalled in the first half of this year than in the first half of last year, a supposed “100-year-flood” period. Yet the remedial CPSC reform legislation passed overwhelmingly by both the House and Senate in response to that 2007 recall wave has yet to become law.

Ring Tone Settlement May Signal New Policies

Accused of billing customers for ring tone services that were supposed to be free, AT&T Mobility, the nation's largest cell phone carrier, has agreed to refund more than $10 million to thousands of Florida consumers.

News Release | Florida PIRG | Consumer Protection

Digital Television (DTV) Transition Could Cost Consumers

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

Report | Florida PIRG Education Fund | Consumer Protection

Mixed Signals

Florida PIRG and other PIRG's around the country conducted “secret shopper” surveys at 132 electronics stores in ten states to determine if America’s big electronics retailers are properly preparing their customers for the digital transition.  The results were released today in Florida PIRG’s new report: “Mixed Signals: How Retailers Mislead Consumers on the Digital Television (DTV) Transition.”

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